Tips to stay safe


Here are some videos from health authorities to protect yourself from COVID-19.

 Video in sign language on tips to stay safe from #COVID-19

 Avoid handshakes

 Wash your hands for 20 seconds Follow healthy behaviour when coughing
 Tell your children about coronavirus  


More resources to stay safe




Find more information on this website from Department of Health - Abu Dhabi. The website provides up-to-date and verified information about protecting oneself from the virus. It also provides virtual assistance on the illness and answers FAQs on how to stay safe and contain the spread of coronavirus. The website provides real-time statistics on the number of people infected and recovered.  


Related links from Department of Health – Abu Dhabi

·         Educational guidelines for Institutions (PDF, 500 KB)

·         Guidance for environmental cleaning for workplace (PDF, 350 KB)

·         Instructions for hand and surfaces disinfectants (PDF, 300 KB)


For queries and clarification, contact health authorities in the UAE:


For latest news and updates, follow health authorities on Twitter via the following handles:


Follow World Health Organization on Twitter.

When and how to use masks

Read the guidelines from WHO on how to wear masks safely. Please note that wearing masks alone will not protect you from COVID-19. The UAE Government prescribes wearing gloves, maintaining a distance of at least 2 metres from others and washing hands frequently for at least 20 seconds. (Click on the images for a larger view.)

How to wear a non-medical fabric mask safely



How to wear a medical mask safely 



Masks for children

Children under two years of age must not wear face masks. Those above two years of age may wear masks if they do not have a breathing difficulty or any chronic disease. Children must be able to remove the masks on their own when needed.

Exemptions from wearing masks in public

During the COVID-19 pandemic, wearing masks in the UAE is mandatory for all in public places, public transportation or commercial centers, when walking outside in high-density public areas and in private transportation. However, on 31 May 2020, Dubai Government issued new guidelines under which certain people under certain situations would be exempted from wearing a mask even in public areas.


Individuals who have been exempted from wearing a face mask

The individuals have been exempted from wearing a face mask in public are:

  • children under six years of age
  • people of determination - those with cognitive, intellectual or sensory disorders or any impairments that prevent their ability to breathe or communicate, normally
  • those for whom masks can lead to sensory triggering (a medical report is needed to confirm the condition)
  • the individuals who require supplemental oxygen or have severe respiratory issues or have difficulty breathing with a mask (medical report is needed to confirm the condition).


Conditions under which masks can be removed

Masks can be removed under the following situations:

  • when driving alone, or with your family members
  • while eating or drinking in indoor and outdoor settings, that is at restaurants
  • when engaging in strenuous indoor and outdoor physical exercise
  • while being alone in a certain setting, like your office and no one is around
  • while undergoing specific treatments such as dental work, eyes, nose and throat examinations, and other treatments related to hair and beauty.


However, physical distancing must be observed at all times.


Note: These guidelines are issued and apply in the emirate of Dubai. Please contact National Emergency Crisis and Disaster Management Authority (NCEMA) to confirm what applies in other emirates.